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Full Service Restaurant

eGrub for Restaurant covers everything you need to run a fully serviced dining experience without the need for expensive table devices. eGrub Kitchen Display system allows you to setup multiple areas of fulfillment like the main kitchen, bar, or outdoor grill.

Full Service Restaurant

eGrub for Restaurant covers everything you need to run a fully serviced dining experience without the need for expensive table devices.

Traditional Full Service

  • Guests are seated by a host and, given a paper menu
  • Server takes the orders from the guests
  • Order slips are given to kitchen staff
  • Cashier enters the orders in their Point Of Sale
  • When ready, food and drinks are delivered to the table
  • Guests asks for the bill
  • Server collects the payment and hands out the receipt

Challenges in Full Service Restaurants

  • Changes in menu details are not easily presented
  • Menu is represented in only 1 or 2 languages
  • Poor customer service during peak hours
  • Customers wait for service to be available
  • Servers are held at the table while taking orders from customers
  • Missed or inaccurate orders
  • Time wasted on staff going to and from tables, kitchen, and POS terminal
  • Slow service leads to poor table turn around
  • Manpower is not efficiently utilized

 

...and that is where eGrub comes in

how eGrub works?

With 3 easy steps, using table tracking, waiting staff can guide customers to their table, let them order through their mobile devices, and their orders will be sent to kitchen for preparation and serving.

1

Customer Seat & Table Setup

Through table monitoring app, waiting staffs can easily find available tables, start table setup and assist customer seating

2

Customer can order through their Smartphones

Provided with guide on each table, let customers order and ask for assistance all via their own mobile phone.

3

Food Serving & Billing

Waiting staff already know if your order is ready for serving, and they already know where you are seated.

eGrub Benefits

apps
Quick and Easy Menu updating
language
Multilingual – represent your menu in the language of your choosing
print
Eliminate menu printing cost
smartphone
Customers place the orders and request for service directly on their own smartphone.
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No more missed or inaccurate orders
flash_on
Execute faster service requests
devices
Orders are automatically reflected on Kitchen Display and Point-Of-Sale
receipt
Raise Average Ticket Price with automatic upsell and cross-selling feature
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Increase Revenue with faster table turn around
sentiment_very_satisfied
Staff efficiency and enhanced customer service

American Innovation

  American Innovation
Designed in New York City U.S.A.

American Innovation