Learn more about the best ordering system in the philippines

Learn more about the best ordering system in the philippines

Learn more about the best ordering system in the philippines

Learn more about the best ordering system in the philippines

Learn more about the best ordering system in the philippines

Learn more about the best ordering system in the philippines

Learn more about the best ordering system in the philippines

Learn more about the best ordering system in the philippines

Learn more about the best ordering system in the philippines

Learn more about the best ordering system in the philippines

Learn more about the best ordering system in the philippines

Learn more about the best ordering system in the philippines

Learn more about the best ordering system in the philippines

Learn more about the best ordering system in the philippines

Learn more about the best ordering system in the philippines

Learn more about the best ordering system in the philippines

Learn more about the best ordering system in the philippines

Learn more about the best ordering system in the philippines



Frequently asked questions

For technical support please call us at (+63)43-302-1003







Question

Answer

What do I get from eGrub's Restaurant Package ($4,999.00)?
You get the eGrub server, wifi antenna, and the power adapter. This system comes with its own access point, when the antenna is plugged to the server. Through the wifi connection, you will be able to build your network for the ordering tablets, the kitchen display, and the POS terminal.
What do I get from eGrub's Kiosk Package ($7,999.00)?
You get the eGrub server, wifi antenna, and the power adapter. This system comes with its own access point, when the antenna is plugged to the server. Through the wifi connection, you will be able to build your network for the ordering tablets, and the kitchen display.
What do I get from eGrub's Foodcart Package ($499.00)?
You get the eGrub server, wifi antenna, and the power adapter. This system comes with its own access point, when the antenna is plugged to the server. Through the wifi connection, you will be able to build your network for the ordering tablets, the kitchen display.
What are the specifications of the devices I need to purchase eGrub's Restaurant Package?
Here are the specs for the following devices:

Android tablets/phones - any brand with OS Android 4.4 (Lollipop) and above

Receipt/Kitchen Printer - Thermal or Impact printers with 80mm printing width, and USB connection

Monitoring Display - Any device that has wifi connection and can run Google Chrome browser (tablet, laptop, smart TV, or LED TV with dongle)

What are the specifications of the devices I need to purchase eGrub's Kiosk Package?

All devices needed to run and utilize the system for Fastfood-Kiosk is already included in the package.

What are the specifications of the devices I need to purchase eGrub's Foodcart Package?

All devices needed to run and utilize the system for foodcart is already included in the package.

Can I use iPad with eGrub?
Currently, we only support android devices for our Ordering and POS application. You can still however, use your iPad as a monitoring device for your kitchen or bar. Please check back on us for updates regarding this concern.
Do I need to hire IT person and electrician to install the system?
No. Almost all devices except for the printers, are connected wirelessly via wifi. If you are familiar with connecting your android device to a wifi hotspot, you would be able to build your wifi network. And best of all, the instructions are available online here on our website
The package did not come with any manuals. How would I learn to operate it?
The seller should have given out quick pointers on how to begin the setup of the system. But in the event this was not discussed, look under the "Documentation and Support" tab of this website. It should contain the ABCs of the system. You can also contact our support line for any queries or concerns you may encounter during the installation.
Do I need internet connection to run eGrub? If so, what speed connection do I need?
No, you do not need internet connection to run the eGrub system. Your tablets and other devices are linked to our eGrub server wirelessly via wifi, and cables for the printers. The only time you would require internet connected to the server is when we inform you of necessary updates for the system. This update would require minimal speed of 256kpbs.
I have a big restaurant with multiple levels, how can the eGrub provide access to the whole area?
The access point of eGrub is limited to 300ft radius in open space. Confined spaces and multiple levels for coverage would require wifi repeaters to be implemented. This would not diminish the working capacity of the eGrub server, it simply repeats the signal to cover a wider area.
How many devices can be connected to the system concurrently?
Theoretically, multiple devices can be connected to the system at the same time, but the more devices connected would affect the processing speed of the system. Ideally, there should be 20 or less devices connected to the system concurrently, for the system to run at an efficient condition.
Do you have partners that can provide hardware units, and installation support when I avail of eGrub?
We are actively looking for partners to provide our hardware requirements and on-site service for our clients. Please refer to the listed Partners for reference. If there is none available locally, please contact our help line to schedule an appointment for installation support.